Incidents | Pro App Incidents reported on status page for Pro App https://pro-app.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c97312bc8425df2e89e1a328c65c9727.png Incidents | Pro App https://pro-app.betteruptime.com/ en Pro Bot Website recovered https://pro-app.betteruptime.com/ Thu, 16 Jul 2026 23:10:49 +0000 https://pro-app.betteruptime.com/#69b6b9695f1b28143e4a774fc42312559233a56be4166435311117bcf0c9e19a Pro Bot Website recovered Steam Rep API recovered https://pro-app.betteruptime.com/ Thu, 16 Jul 2026 23:10:44 +0000 https://pro-app.betteruptime.com/#5dfaa3945867d20b0dbbb836f32a99bd917bf4d643e967885b81a01a0ca1fd8c Steam Rep API recovered Pro Bot Website went down https://pro-app.betteruptime.com/ Thu, 16 Jul 2026 23:01:51 +0000 https://pro-app.betteruptime.com/#69b6b9695f1b28143e4a774fc42312559233a56be4166435311117bcf0c9e19a Pro Bot Website went down Steam Rep API went down https://pro-app.betteruptime.com/ Thu, 16 Jul 2026 23:01:41 +0000 https://pro-app.betteruptime.com/#5dfaa3945867d20b0dbbb836f32a99bd917bf4d643e967885b81a01a0ca1fd8c Steam Rep API went down Web Services Unavailable https://pro-app.betteruptime.com/incident/892028 Sun, 10 May 2026 01:20:00 -0000 https://pro-app.betteruptime.com/incident/892028#2a0e55bde2e3ce5244a6ca40c6dff0434ba425d3458095ec783fd1b2f2968427 We identified the root cause of the issue as a mis-configured configuration file that only became an issue after the maintenance earlier today. The fix has been deployed and all web services are back online. Pro Bot Website recovered https://pro-app.betteruptime.com/ Sun, 10 May 2026 01:13:47 +0000 https://pro-app.betteruptime.com/#e51ac224bdf49ddd02519d1c8df529735d8acb6dbc84dadc8b299bd4af648a22 Pro Bot Website recovered Steam Rep API recovered https://pro-app.betteruptime.com/ Sun, 10 May 2026 01:13:46 +0000 https://pro-app.betteruptime.com/#fe1a2b45d9cbe03ac28a8059522e1b0f14b66768626e674c70910cc45ff43316 Steam Rep API recovered Web Services Unavailable https://pro-app.betteruptime.com/incident/892028 Sat, 09 May 2026 17:28:00 -0000 https://pro-app.betteruptime.com/incident/892028#647a27edc0aceeb21d424ec194de15a205c16f29ed6e90ac298bc4db846d5555 The website cannot be accessed. Server Maintenance https://pro-app.betteruptime.com/incident/891818 Sat, 09 May 2026 13:27:49 -0000 https://pro-app.betteruptime.com/incident/891818#8c9d90ea1d395bc0e6acb046c2096c831ab0d53e89e3c00cb0c993018745d311 Services may be temporarily unavailable. Pro Bot recovered https://pro-app.betteruptime.com/ Sat, 09 May 2026 12:07:00 +0000 https://pro-app.betteruptime.com/#fe236c962d8ea00211414e8dec75df6c24c9354bba441e53cd08187c7ba30cfc Pro Bot recovered Pro Bot Website went down https://pro-app.betteruptime.com/ Sat, 09 May 2026 11:38:49 +0000 https://pro-app.betteruptime.com/#e51ac224bdf49ddd02519d1c8df529735d8acb6dbc84dadc8b299bd4af648a22 Pro Bot Website went down Steam Rep API went down https://pro-app.betteruptime.com/ Sat, 09 May 2026 11:38:37 +0000 https://pro-app.betteruptime.com/#fe1a2b45d9cbe03ac28a8059522e1b0f14b66768626e674c70910cc45ff43316 Steam Rep API went down Pro Bot went down https://pro-app.betteruptime.com/ Sat, 09 May 2026 11:37:37 +0000 https://pro-app.betteruptime.com/#fe236c962d8ea00211414e8dec75df6c24c9354bba441e53cd08187c7ba30cfc Pro Bot went down Server Maintenance https://pro-app.betteruptime.com/incident/885446 Sat, 09 May 2026 11:27:00 -0000 https://pro-app.betteruptime.com/incident/885446#e3c727953f797bb81c4b81e1adc71dbe357cf819d1b447797d241b71f2028bc5 Services may be temporarily unavailable. Steam Rep API recovered https://pro-app.betteruptime.com/ Sun, 03 May 2026 04:10:46 +0000 https://pro-app.betteruptime.com/#7404131169b47d0a9765a4d66b9650755341f20e0edd87d799a063f9eef30aad Steam Rep API recovered Steam Rep API went down https://pro-app.betteruptime.com/ Sun, 03 May 2026 04:04:46 +0000 https://pro-app.betteruptime.com/#7404131169b47d0a9765a4d66b9650755341f20e0edd87d799a063f9eef30aad Steam Rep API went down Whole System Upgrade https://pro-app.betteruptime.com/incident/829875 Sat, 21 Feb 2026 01:09:00 -0000 https://pro-app.betteruptime.com/incident/829875#b41a86a673725002acf2e9db46baf7389da4f7103905582553da1de5bc73809a The systems that power Pro Bot and Steam Rep will be taken offline for an upgrade. Steam Rep API Unavailable https://pro-app.betteruptime.com/incident/616533 Fri, 29 Aug 2025 17:20:00 -0000 https://pro-app.betteruptime.com/incident/616533#36c0a0c751233635a481a3a513908d9a155c52ea67fb48ccadb9ce549c3d13c8 Steam Rep API 3.0.0 has released, and the API is available once again. Steam Rep API Unavailable https://pro-app.betteruptime.com/incident/616533 Wed, 09 Jul 2025 03:39:00 -0000 https://pro-app.betteruptime.com/incident/616533#a3fcd69ee50bc9962e75b4e82762ed4a4f6b46cf8e608773f778a7df911c047c The Steam Rep API will be unavailable until the new version is released. System Upgrade https://pro-app.betteruptime.com/incident/553391 Mon, 28 Apr 2025 22:30:00 -0000 https://pro-app.betteruptime.com/incident/553391#af495d40d67b503ab3719c3add59d4c432488c2de09b72945cd5baca385f4819 The system is being upgraded. Services will be unavailable during the upgrade. System Upgrade https://pro-app.betteruptime.com/incident/510013 Sun, 09 Feb 2025 17:00:00 -0000 https://pro-app.betteruptime.com/incident/510013#e022ca35154e7b31697cf4dc66366899d174d337ce76786769d356c1d44b8c49 Services will be unavailable during the upgrade. System Upgrade https://pro-app.betteruptime.com/incident/473106 Thu, 05 Dec 2024 21:53:26 -0000 https://pro-app.betteruptime.com/incident/473106#6a70b142b9c40951289de10ba3a16b74e3ccb36e22c871d8ced395d21df5abe8 The system upgrade will be finished. Services will be mostly unavailable during this time. System Upgrade https://pro-app.betteruptime.com/incident/472576 Thu, 05 Dec 2024 02:53:00 -0000 https://pro-app.betteruptime.com/incident/472576#4f518452012c3d52890ce50c8f2d987631cb7ab321392f37ed9e921a46891309 Internal system is being updated. Services may be degraded or unavailable during this time. System Upgrade https://pro-app.betteruptime.com/incident/448969 Tue, 22 Oct 2024 22:29:00 -0000 https://pro-app.betteruptime.com/incident/448969#68e195c630e650d89364c2b970aeda8aefaa26f8baac96d7e5a009e5215896a7 System Upgrade, services may be slow or unavailable. Major System Update https://pro-app.betteruptime.com/incident/427852 Wed, 11 Sep 2024 22:15:00 -0000 https://pro-app.betteruptime.com/incident/427852#1b8d1e0d6972055f5cbd3cc408f40e08f886dd5f234daf4afd23f16ce38a0072 A major system update is being performed. All services will be unavailable until the migration is complete. Major System Update https://pro-app.betteruptime.com/incident/414626 Fri, 16 Aug 2024 02:37:00 -0000 https://pro-app.betteruptime.com/incident/414626#dd031ae5e6a3a7b6b26ccf67ce96be4422d006a31763767df154b542f548ad65 The bot and website will be unavailable while a system upgrade is performed for better security and performance. Website Uses HTTP https://pro-app.betteruptime.com/incident/400173 Thu, 18 Jul 2024 21:00:00 -0000 https://pro-app.betteruptime.com/incident/400173#717202499eca09f8ecd30a221f906834602e18fe0172da53a142786c9ed9c9f7 The website now uses HTTPS again and automatically redirects HTTP requests. Website Uses HTTP https://pro-app.betteruptime.com/incident/400173 Thu, 18 Jul 2024 17:55:00 -0000 https://pro-app.betteruptime.com/incident/400173#63e9d53083dcda61249a5cd20926be454c1a0a2a8a6e08eca2899dc403dfda0c The website is temporarily using HTTP instead of HTTPS. System Unavailable https://pro-app.betteruptime.com/incident/396435 Thu, 11 Jul 2024 15:10:00 -0000 https://pro-app.betteruptime.com/incident/396435#3c0888c0c085b619867a26a2fe26afe83933fae56ce33f24b8bfa165a0ed3bc1 The issue was able to be resolved and the update completed. System Unavailable https://pro-app.betteruptime.com/incident/396435 Wed, 10 Jul 2024 20:03:00 -0000 https://pro-app.betteruptime.com/incident/396435#948d445d8c750b5235fe6330c73592f2adfa420253df286d2d65ffd8299add65 Due to an issue caused by 3rd party software, the bot and website will most likely be unavailable for the rest of the week. Major System Update https://pro-app.betteruptime.com/incident/396390 Wed, 10 Jul 2024 17:55:00 -0000 https://pro-app.betteruptime.com/incident/396390#b87091cb1f9c302cece1a42f84fee1d1f644603d21c3d176cacd74d05144fe58 The bot and website will be unavailable while the system is being updated. System Update https://pro-app.betteruptime.com/incident/392051 Mon, 01 Jul 2024 15:50:00 -0000 https://pro-app.betteruptime.com/incident/392051#66b318796271d4c9e97b3e9be86bafb2e3af6d9bd8721359fad5e8396364e058 The server is being updated. System Update https://pro-app.betteruptime.com/incident/391524 Sun, 30 Jun 2024 14:42:00 -0000 https://pro-app.betteruptime.com/incident/391524#bff7db1e11b93a3144111350b3de546f90690463ce2207f838c25da980ecb8fc The server is being updated. Pro Bot website is unavailable https://pro-app.betteruptime.com/incident/364435 Fri, 03 May 2024 22:36:00 -0000 https://pro-app.betteruptime.com/incident/364435#e7ffe68cc750119ebfdd326854f8d1a6f59da615af3db631a207d483082bfc67 The IP configuration has been corrected. Pro Bot website is unavailable https://pro-app.betteruptime.com/incident/364435 Fri, 03 May 2024 15:30:00 -0000 https://pro-app.betteruptime.com/incident/364435#37d566531a568af7c7340029c850fa7de9fa4c023efbe6e5da55a26b07e080a5 An incorrect IP configuration has caused the website to be unreachable. Website is unavailable https://pro-app.betteruptime.com/incident/361177 Fri, 26 Apr 2024 22:58:00 -0000 https://pro-app.betteruptime.com/incident/361177#35245c13f011c584217ed53951140a2b934d7aee780e9a61d064f006bcfe2347 The issue with accessing the website has been resolved Website is unavailable https://pro-app.betteruptime.com/incident/361177 Fri, 26 Apr 2024 21:12:00 -0000 https://pro-app.betteruptime.com/incident/361177#e13acd92a1143833d13edf0364c5c78d9d4d266f480bba309ba85507018ed779 The issue has been identified. Website is unavailable https://pro-app.betteruptime.com/incident/361177 Fri, 26 Apr 2024 13:56:00 -0000 https://pro-app.betteruptime.com/incident/361177#ea4e8fbdf158988943663ecb5274e5293dffc6b427d601e797e43e639c33e2b7 The website is unavailable. Bot functionality has not been affected. Pro Bot Update https://pro-app.betteruptime.com/incident/355095 Sun, 14 Apr 2024 01:35:00 -0000 https://pro-app.betteruptime.com/incident/355095#7a315cfda59d590938e4f977b1f2e92e9900e9bef25740e1200b306718bc91fd Update Pro Bot Update https://pro-app.betteruptime.com/incident/354287 Fri, 12 Apr 2024 00:28:00 -0000 https://pro-app.betteruptime.com/incident/354287#4eabc98037b6c88dca765b90216e2ebd31ddf2f2f4ffbf806f417b9bdabbe93a Update Pro Bot Update. https://pro-app.betteruptime.com/incident/353804 Wed, 10 Apr 2024 23:35:00 -0000 https://pro-app.betteruptime.com/incident/353804#e5e444613b056045677718843ade051f75763c99998ace7e444cdea55175edfa Update Pro Bot Update https://pro-app.betteruptime.com/incident/353395 Wed, 10 Apr 2024 04:15:00 -0000 https://pro-app.betteruptime.com/incident/353395#821b66ae33d2d336238d4e03bc7b3a52908a45cb117f3c0bcfa21ac23f1e0021 Update. Pro Bot Update https://pro-app.betteruptime.com/incident/352849 Tue, 09 Apr 2024 04:25:00 -0000 https://pro-app.betteruptime.com/incident/352849#c2df52b24320a46b2bf984a52737cc9f66d3b22685e29d739b6a9fc84c309c6d Feature update. Pro Bot Update https://pro-app.betteruptime.com/incident/352797 Tue, 09 Apr 2024 01:40:00 -0000 https://pro-app.betteruptime.com/incident/352797#1079c7ee707be495e606770cb9dc3d595fc1c0045133f933ebe5d9e35787b1a9 Pro Bot update. Pro Bot Website Update https://pro-app.betteruptime.com/incident/348403 Sat, 30 Mar 2024 23:40:00 -0000 https://pro-app.betteruptime.com/incident/348403#881e4641e556332c334d4a9d304516d8b207129d3cb68c65dc54623da4749709 The website is being updated. Pro Bot Server Error https://pro-app.betteruptime.com/incident/348097 Sat, 30 Mar 2024 03:12:00 -0000 https://pro-app.betteruptime.com/incident/348097#0b6b539b0dc2582c2d23d3ffd39d170dd16556906b25a5f16167e0e69f0a7c8c Multiple issues have been found and resolved. Pro Bot should now be functioning at full capacity. Pro Bot Server Error https://pro-app.betteruptime.com/incident/348097 Sat, 30 Mar 2024 02:15:00 -0000 https://pro-app.betteruptime.com/incident/348097#9ed5018f6049233eea6ed0a79990705d84e1afb9b1a302e64db620c33330f1e3 The Pro Bot server is having issues. Pro Bot Website Update https://pro-app.betteruptime.com/incident/348082 Sat, 30 Mar 2024 01:15:00 -0000 https://pro-app.betteruptime.com/incident/348082#d310f901bda81539d698c30d5a4a6477fa14db9cdb84b3f40295a8f4b11d95f9 The website is currently being updated. Pro Bot Update https://pro-app.betteruptime.com/incident/346505 Tue, 26 Mar 2024 20:30:00 -0000 https://pro-app.betteruptime.com/incident/346505#223d679364f54e0827883f1fa94b477b056e33f41a5efe97460b96cf48dd1d23 Miscellaneous maintenance tasks. Pro Bot Update https://pro-app.betteruptime.com/incident/346441 Tue, 26 Mar 2024 16:30:00 -0000 https://pro-app.betteruptime.com/incident/346441#28c9b611aa4a2e8f6cb99b07e7be3efeb6854020c72dbc4d635a4d3c53e109ff Pro Bot will be unavailable during this time. Pro Bot Update https://pro-app.betteruptime.com/incident/345923 Mon, 25 Mar 2024 19:15:00 -0000 https://pro-app.betteruptime.com/incident/345923#a9f1570ebc1c9593305f452719a53cd5d22b66d5cdec03d522a607432d90dd80 The update to Pro Bot will continue Pro Bot Update https://pro-app.betteruptime.com/incident/345890 Mon, 25 Mar 2024 17:45:00 -0000 https://pro-app.betteruptime.com/incident/345890#a1f7a8349376d6121013cdf7bb711566e97b6fcfbefbaf67682eb9a93096557a Pro Bot will be unavailable during the update. The website is being updated to make linking the webplayer easier. Pro Bot Bugfix https://pro-app.betteruptime.com/incident/342672 Tue, 19 Mar 2024 00:00:00 -0000 https://pro-app.betteruptime.com/incident/342672#9cc75f3a55a3cb747162d0f89be794709559792bc6d34702ec84178cd4b21308 Pro Bot is currently being updated to patch an issue. Server Maintenance https://pro-app.betteruptime.com/incident/336926 Wed, 06 Mar 2024 05:30:00 -0000 https://pro-app.betteruptime.com/incident/336926#7395f20f7566f7daa4752ac2efcda4f6f4d4c6e8980a3a28b50c17ea0c47ad11 The server software is being updated and pushed to production. Server Maintenance https://pro-app.betteruptime.com/incident/336353 Tue, 05 Mar 2024 08:38:10 -0000 https://pro-app.betteruptime.com/incident/336353#5accee28e79ec01852f7fcfe948676a76e746c8373559a3731e7a805e1b128cc Maintenance completed Server Maintenance https://pro-app.betteruptime.com/incident/336353 Tue, 05 Mar 2024 06:00:00 -0000 https://pro-app.betteruptime.com/incident/336353#79f7c1913ecd21708d53d8d11664bc4bb2a8dd217540ca014f281708d0c9dd67 The server software is being updated along with various maintenance tasks. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/334274 Fri, 01 Mar 2024 23:16:00 -0000 https://pro-app.betteruptime.com/incident/334274#b8d0ce8692b93f10ae891e92145dec93c6836af80de28070edbba4b7c40f3451 The server has been restarted and the bot is working as normal. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/334274 Fri, 01 Mar 2024 19:06:00 -0000 https://pro-app.betteruptime.com/incident/334274#4c75b8e86a8cff8650114bca3fc719bb56efd990d3dee09593e5e53937f2e911 The issue seems to have resolved itself. Monitoring will continue until recovery is verified. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/334274 Fri, 01 Mar 2024 15:01:00 -0000 https://pro-app.betteruptime.com/incident/334274#a9cad5aa5280811b9085c80ced696358aaed6df7bda16ff635def9878203996c The issue has been identified as a server crash. Resolution is being worked on. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/334274 Fri, 01 Mar 2024 14:56:00 -0000 https://pro-app.betteruptime.com/incident/334274#bbb2fc9398b33711dcfd88a23d94e65de61ac7aa17824581c5291784d74e51a4 Pro Bot and probot.servehttp.com are unavailable. The issue is being investigated currently. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/308489 Fri, 02 Feb 2024 03:36:00 -0000 https://pro-app.betteruptime.com/incident/308489#5fdf968b1bbeb11963cac08853089461fe44a9aad7a5caf0ec9fdabe49f98b7b Pro Bot should be functioning at full capacity now! Any settings configured using /setup will be reset, so please reconfigure if you changed these. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/308489 Thu, 18 Jan 2024 03:10:00 -0000 https://pro-app.betteruptime.com/incident/308489#9943252c347ab7594333b0376574cea35bb2d5af0cc406a311bcb24318f19da3 Pro Bot is back online. Unfortunately as part of bringing the bot back online, some features will be unavailable. Currently unavailable features are: Questions of the Day, webplayer, setup. Other features may have limited functionality, these will be resolved as soon as possible. Pro Bot Unavailable https://pro-app.betteruptime.com/incident/308489 Thu, 04 Jan 2024 19:24:00 -0000 https://pro-app.betteruptime.com/incident/308489#08b7d98ffdc16963a8ee4b7ddb288db70c8e94d306896cd25a5c101c42682dcd Working on a new way to host Pro Bot, previous host can no longer run the bot. Pro Bot Update https://pro-app.betteruptime.com/incident/298059 Sat, 09 Dec 2023 17:15:00 -0000 https://pro-app.betteruptime.com/incident/298059#ceba041b422d98df9ff0d09769e98c283f2a9a857b6bb023dfdf958e2b5fdc33 The bot may restart multiple times during this period, some features may be unavailable. API Systems Failure https://pro-app.betteruptime.com/incident/268556 Thu, 05 Oct 2023 22:30:00 -0000 https://pro-app.betteruptime.com/incident/268556#8ced69544cd385b71c88ca222f8ca7a120797f3c56f24f66708b710da3b5c790 The Reddit Meme Api has been disabled as Pro Bot is now using the previous API again. API Systems Failure https://pro-app.betteruptime.com/incident/268556 Thu, 05 Oct 2023 05:30:00 -0000 https://pro-app.betteruptime.com/incident/268556#9d908fe01f4afae08c00373e234c533427c3a6143d5a09a7d924566aa0b489cb The Reddit Meme API is facing issues related to uptime. While a solution is being identified, the /meme command will be unavailable. Main Systems Failure https://pro-app.betteruptime.com/incident/266251 Sat, 30 Sep 2023 14:54:00 -0000 https://pro-app.betteruptime.com/incident/266251#104409d4779e0e9360269183f5208864157716a043cd4045f16f64e036c234ef Pro Bot's hosting service has resolved the issue, Pro Bot is now available. Main Systems Failure https://pro-app.betteruptime.com/incident/266251 Sat, 30 Sep 2023 03:01:00 -0000 https://pro-app.betteruptime.com/incident/266251#eed9f5d6ad4ec02ed81f054cd30e47fa7b68ac2326b4a2db125cb0b7cc988633 The root cause has been identified and Pro Bot's hosting service is currently working on fixing the issue. Pro Bot should recover soon and all services will be available. Main Systems Failure https://pro-app.betteruptime.com/incident/266251 Sat, 30 Sep 2023 02:27:00 -0000 https://pro-app.betteruptime.com/incident/266251#ee84bd7325aace75bad062c83fe2be3caaf6b29e92a223cd5c5cba8057c85265 A critical error has occurred with Pro Bot, the root cause is still being investigated. Pro Bot Update https://pro-app.betteruptime.com/incident/236122 Sat, 22 Jul 2023 19:15:00 -0000 https://pro-app.betteruptime.com/incident/236122#1141e65d339fef420a35fdfb205c6c9ea2f4c805bde4bc42ae8422c494020b1f Update Pro Bot Update https://pro-app.betteruptime.com/incident/235408 Thu, 20 Jul 2023 20:30:00 -0000 https://pro-app.betteruptime.com/incident/235408#dd51a6c03723afa67b496550ae5ff322a187423916af34fb44d6ae508703b282 Update Regular Maintenance https://pro-app.betteruptime.com/incident/223168 Wed, 21 Jun 2023 22:20:00 -0000 https://pro-app.betteruptime.com/incident/223168#6f299f6339e2b160812e5f3e89abdb4b73f4208826e0672a5036df7403b4459d Bot may be unavailable during this time. Regular Maintenance https://pro-app.betteruptime.com/incident/223054 Wed, 21 Jun 2023 14:50:00 -0000 https://pro-app.betteruptime.com/incident/223054#5c361a55420de27f4415b2a8301104732e0b7940098b1669fd4aaf18c496e90a Bot may be unavailable during this time. 2.0 Update https://pro-app.betteruptime.com/incident/222654 Tue, 20 Jun 2023 14:45:00 -0000 https://pro-app.betteruptime.com/incident/222654#1db69bf419bd56b76d5188f7a81db0b21c44e6c91e2a0846c9df9c7c473cb8d9 Boy may be unavailable or unreliable during this time. Pro Bot Update https://pro-app.betteruptime.com/incident/180588 Thu, 02 Mar 2023 03:35:00 -0000 https://pro-app.betteruptime.com/incident/180588#018f8eb36e9bece208c7b75339bf8cdc14ec4ec646a187c1591650ecc4f09f03 Pro Bot is currently being updated to version 1.6. Pro Bot Update https://pro-app.betteruptime.com/incident/179016 Sat, 25 Feb 2023 16:45:00 -0000 https://pro-app.betteruptime.com/incident/179016#d8d6aa5e101239a7af75bda2859fe1bd9c9a0c17edb19b6ee16612d128fb251a Pro Bot is currently being updated to version 1.5.